We regret to hear that you have been experiencing difficulties with a purchase made on Proxibid. We encourage buyers to contact sellers to give them a chance to rectify the situation. You can find a seller's contact information on their landing page on Proxibid.
Per the Proxibid Unified User Agreement, section 6.3, Buyers may file a dispute notice regarding a Seller with Proxibid’s Customer Experience team. Buyer acknowledges and agrees that any dispute notice filed with Proxibid will not affect the dispute between the Buyer and Seller, but Proxibid may use the dispute for its internal purposes.