This article describes the process for requesting a refund from a seller using atg Pay. If your purchase was made from an auction house not using atg Pay, please contact the auction house directly. To determine if an auction house is using atg Pay, see What Is atg Pay?
This article contains the following sections:
Requesting a Refund
Each auction house sets their own terms and conditions for their sale, including policies and information relating to refunds and returns. As this is set by each seller and can vary by auction, we advise our bidders to consult the terms and conditions of the auction you wish to participate in for further information on those policies. You can find a seller’s contact information on their landing page within our site or on an event listing.
Any other questions?