This article describes policies related to shipping items won on Proxibid. For information relating to shipping for an event using atgPay, see atgPay: Shipping. To determine if an auction house is using atgPay, see What Is atgPay?
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Shipping Items
Any terms relating to the shipment of items won in an event are set by the seller directly. As such, shipping can differ from seller to seller, and event to event. Bidders can usually find information relating to shipping in an event's Terms of Sale. If a bidder's question or concern is not outlined in the Terms of Sale, or they would like to request special shipping arrangements, they will need to contact the seller directly.
Sellers may provide winning bidders with shipment tracking information. Many factors can play into how quickly a shipped item is received (ex. shipping method or distance). If a bidder feels their item is taking too long to receive, they will need to contact the seller directly to get the status of their purchase/shipment.
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