Whether you've forgotten your password or you know your password and just want to set it to something new, we've got you covered.

This article contains the following sections:

• Forgot Password - Use this option if you are unable to login to your account
• Reset Password - Use this option if you know your existing password and wish to switch it.

Forgot Password

If you are unable to login to your account because you can't remember your password follow the steps below to establish a new password.

1. Go to Proxibid.com 
2. Click on Sign-In in the top right-hand corner
3. Click on Forgot Password link 
   
4. On the Password Reset page, enter the email address you used when you created your account and click the Request Password Reset E-Mail button.
   * A confirmation message will appear notifying you that we've sent an email to the email address entered if we have account on file for that email address.
5. Access your email, open the message with the Subject Line: Proxibid - Password Reset Request
6. In the email click the Reset Your Password button.  This link will bring you to a secure page on Proxibid for you to Create a New Password.
   • If you are having trouble with the button, the email also contains a full link that you can copy/paste into your browser.
7. Create a new password by entering it into the New Password field, ensuring that it meets all the minimum requirements and then click on the Reset Password button.
   
   
   • To view your password as you create it, click on the eye icon located at the end of the New Password field.
   • Password Requirements:
     • Must have at least 8 characters
     • Must contain at least one letter
     • Must contain at least one number or special character
     • Valid characters a-z A-Z 0-9 ! @ # $ % * ( ) _ -
8. Congratulations!  Your password has been reset!  You will now be on the Buyer Login page, enter your email address or username in Buyer Sign-in form followed by your new password, and click Sign-in
   

Reset Password

Alternatively, if you're already logged in to your Proxibid account and simply wish to update your password, you may do so using the following steps:

1. Ensure that you are logged into your Proxibid account by clicking the “Sign In” button in the top right corner of the screen.
2. Once signed in, click your name in the top right corner of the screen to reveal a drop-down menu.
   
   
3. Click “MyProxibid” from the menu that appears.
   
   
4. Click "Account" from the left side of the MyProxibid dashboard. Alternatively, you may click "Manage Contact Info" in the Account box on your dashboard, located on the bottom right.
   
   
5. Click the blue "Edit Password" button near the top of the Contact Information section. Here, you will be required to enter your current password, then enter the new password you wish to change to. Click the blue "Save changes" button when you are finished.
6.  

Password Requirements:

• Must have at least 8 characters
• Must contain at least one letter
• Must contain at least one number or special character
• Valid characters a-z A-Z 0-9 ! @ # $ % * ( ) _ -

In keeping with security best practices, we strongly advise that your Proxibid password be unique and not shared with other website accounts.

To view your password as you create it, click on the eye icon located at the end of the New Password field.