How Do I Reset My Password?

You may reset your password using the simple steps below:

1. Go to proxibid.com
2. Click on Sign-In near the top right-hand corner, then click the Forgot Password link on the log in screen
   
   
3. On the Reset Password screen, enter the email address you registered to your account, followed by your first and last name as it appears on your Proxibid account
   
   
4. Next, click on the Request One-Time Password Code button and we’ll email your temporary password code to you
   
   
5. Open a new tab in your browser or open a new browser session in a separate window to access your email
   • Important - The page from which you requested the reset must remain open throughout the process.
     
     
6. Once you have received your passcode, type or paste it into the One-Time Password Code field
   
   
7. Create your password by entering it into the New Password field, then click the Reset Password button
   
   
8. When you’re presented with the Buyer Login screen, enter your email address or username in Buyer Sign-in form followed by your new password, and click Sign-in

Alternatively, if you're already logged in to your Proxibid account and simply wish to update your password, you may do so using the following steps:

1. Ensure that you are logged into your Proxibid account by clicking the “Sign In” button in the top right corner of the screen.
2. Once signed in, click your name in the top right corner of the screen to reveal a drop-down menu.
   
   
3. Click “MyProxibid” from the menu that appears.
   
   
4. Click "Account" from the left side of the MyProxibid dashboard. Alternatively, you may click "Manage Contact Info" in the Account box on your dashboard, located on the bottom right.
   
   
5. Click the blue "Edit Password" button near the top of the Contact Information section. Here, you will be required to enter your current password, then enter the new password you wish to change to. Click the blue "Save changes" button when you are finished.
6.  

Our password criteria are listed below: 

• 5-50 alphanumeric characters
• May not match username
• Must contain at least one number or special character
• Valid characters: a-z A-Z 0-9! @ # $ % ^ * ( ) _ -
• Cannot be similar in nature to your previous four passwords 

Hint! To view your password as you create it, click on the eye icon located at the end of the New Password field.