atgPay: Adding a Bank Transfer (ACH) Account

This article provides steps for adding a bank transfer (ACH) account in order to pay for Proxibid invoices using atgPay. If your purchase was made from an auction house not using atgPay, please contact the auction house directly to make payment. To determine if an auction house is using atgPay, see What Is atgPay?

For information regarding automatic payments, see atgPay: Automatic Payments.

This article contains the following sections:

• What is ACH?
• Auto Linking ACH/Bank Details
• Manually Entering ACH/Banking Details
• Verifying a Bank Account

What is ACH?

ACH or Automated Clearing House is a U.S. financial network used for electronic payments and money transfers. Also known as "direct payments". ACH payments are a way to transfer money from one bank account to another without using paper checks, credit card networks, wire transfers, or cash.

Bank Transfer (ACH) funds can take as long as 5-7 business days to clear. This could result in longer shipping times as most auction houses do not ship items until funds have been received.

Proxibid uses Plaid to connect your Proxibid account to your bank account. The below outlines two options for connecting your bank details to your Proxibid account:

• Auto Linking ACH/Bank Details
• Manually Entering ACH/Banking Details

Auto Linking ACH/Bank Details

For information on deleting or editing a bank transfer account, see atgPay: Managing Payment Methods.

1. Click the Pay Now button found on the invoice. The Checkout Page will open in a new window.
   • For more information, see atgPay: Paying with atgPay.
   • Bank accounts can also be adding by logging into your MyProxibid account and clicking on the Payment Info link on the left side of the page. For more information, see atgPay: Managing Payment Methods.

2. On the Checkout page, select the Bank Transfer (ACH) Payment Method.

3. Click the Add Bank Account link to add a new account. 
4. A Plaid pop-up window will open. Click the Continue button to begin linking to the account.           
5. Search for and select your bank.
   • If the desired bank institution is not listed, follow the instructions to manually enter the ACH/Banking details.                                                                 
6. Click the Continue button to authenticate.                                                 

7. A new window will open prompting you to login to your bank account. 

   • You may need to authenticate your account as well.                                                                    Example bank login screen

   • You may be prompted to select which account you wish to connect and agree to terms and conditions.

   • These steps will vary based on the banking institution.                                                             Example account selection screen

8. Once the account has connected, a new Plaid window will open. Select the account to link to Proxibid and click the Continue button.                             

9. You have now successfully connected your bank account to your Proxibid account. Click the Continue button to return to the Checkout Page.                                     

10. Click the Save Changes button to save the verified account information.

The bank account can now be used to submit payment and for future purchases.

For information on deleting or editing a bank transfer account, see atgPay: Managing Payment Methods.

Manually Entering ACH/Banking Details

For information on deleting or editing a bank transfer account, see atgPay: Managing Payment Methods.

1. Click the Pay Now button found on the invoice.
   • For more information, see atgPay: Paying with atgPay.
   • Bank accounts can also be adding by logging into your MyProxibid account and clicking on the Payment Info link on the left side of the page. For more information, see atgPay: Managing Payment Methods.

2. On the Checkout page, select the Bank Transfer (ACH) Payment Method.

3. Click the Add Bank Account link to add a new account.  
4. A Plaid pop-up window will open. Click the Continue button to begin linking to the account.     
5. Scroll down and click the Link with Account Numbers link.
6. Click Continue to begin entering your banking details.
7. Enter the bank Routing Number and click the Continue button.           
8. Enter the Account Number and click the Continue button. 
9. Enter the Account Number again to confirm and click the Continue button.
10. Select whether the account is a Personal or Business account and click the Continue button.
11. Enter your full name exactly as it appears on the account and click the Continue button.
12. Select whether the account is a Checking or Savings account and click the Continue button.

13. Plaid will send 1-2 small (under $0.99 USD or less) deposits to your bank account. Select Authorize to continue and authorize the deposit verification step. The deposit is not immediate and should show up in your bank account within 1-3 business days. 

14. Click the Continue button to return to Proxibid. The Payment Method will appear as "Pending Verification". Once the test deposits appear in your bank account, you'll need to return to Proxibid to verify the account.                                                                        

Verifying a Bank Account

Once the test deposits noted above appear in your bank account, you'll need to return to Proxibid to verify the account.

Example of how the Plaid deposits and returns may appear in a bank account.

A bank account can be verified in two ways:

1. Checkout Page
2. Payment Info Page

Checkout Page

To verify an account via the Checkout page,

1. Click the Pay Now button in the original unpaid invoice to be taken to the Checkout page.
   • You may need to login to your MyProxibid account before the Checkout page will load.
2. On the Checkout page, click the Verify button to the right of the account.
3. Enter the code or the deposit amount(s) that were deposited into your accounts and then click the Continue button to finalize your ACH set-up.
   • The details requested to verify the account will vary depending on the banking institution.       
4. You have now successfully connected your bank account to your Proxibid account. Click the Continue button to return to the Checkout Page.               
5. Click the Save Changes button to save the verified account information.

The bank account will also be available for future use and will not need to be connected for future purchases.

For information on deleting or editing a bank transfer account, see atgPay: Managing Payment Methods. 

Payment Info Page

You also have the option to verify your bank accounts via the Payment Info page.

1. Login to your MyProxibid account.
2. Click on either the Payment Info menu on the left side of the page or the Manage Credit Cards link at the bottom of the page.
3. Click the Verify link below the account.
4. A pop-up window will open asking you to enter some specific details of the deposit(s) you received.
   • The details requested will vary depending on the banking institution.
5. Once the details have been entered, a 'Success' message will appear. Click the Continue button to be returned to the Payment Info page.                                           
6. You have now successfully connected your bank account to your Proxibid account. The bank account will also be available for future use and will not need to be connected for future purchases.

For information on deleting or editing a bank transfer account, see atgPay: Managing Payment Methods.